{"id":3954,"date":"2024-07-08T12:28:39","date_gmt":"2024-07-08T07:28:39","guid":{"rendered":"https:\/\/brandyol.uz\/qaytarish-siyosati\/"},"modified":"2026-04-11T13:59:17","modified_gmt":"2026-04-11T08:59:17","slug":"qaytarish-siyosati","status":"publish","type":"page","link":"https:\/\/brandyol.uz\/uz\/qaytarish-siyosati\/","title":{"rendered":"Qaytarish va almashtirish siyosati"},"content":{"rendered":"<div class=\"bd-page bd-page-refund\">\n<div class=\"bd-page-hero\">\n<p class=\"bd-page-subtitle\">Qo&#8217;rqmasdan xarid qiling \u2014 biz sizning ishonchingizni qadrlaymiz. 14 kun xotirjam qaror uchun, asl mahsulot kafolati, zararlangan bo&#8217;lsa \u2014 bizning hisobimizdan almashtiramiz.<\/p>\n<\/div>\n<div class=\"bd-policy-cards\">\n<div class=\"bd-policy-card\">\n<div class=\"bd-policy-icon\">\ud83d\udcc5<\/div>\n<h3>14 kun<\/h3>\n<p>Buyurtmani olgan kundan boshlab qaytarish yoki almashtirish uchun<\/p>\n<\/p><\/div>\n<div class=\"bd-policy-card\">\n<div class=\"bd-policy-icon\">\u2705<\/div>\n<h3>100% asl<\/h3>\n<p>Barcha mahsulotlar rasmiy yetkazib beruvchilardan kafolat bilan<\/p>\n<\/p><\/div>\n<div class=\"bd-policy-card\">\n<div class=\"bd-policy-icon\">\ud83d\udcb8<\/div>\n<h3>Pul qaytarish<\/h3>\n<p>Mahsulotni olganimizdan so&#8217;ng 10 ish kunigacha<\/p>\n<\/p><\/div>\n<div class=\"bd-policy-card\">\n<div class=\"bd-policy-icon\">\ud83d\ude9a<\/div>\n<h3>Zararlanganni almashtirish<\/h3>\n<p>Bizning hisobimizdan, ortiqcha savol va isbotsiz<\/p>\n<\/p><\/div>\n<\/div>\n<section class=\"bd-policy-section\">\n<h2>1. Umumiy qoidalar<\/h2>\n<p>Bizning vazifamiz \u2014 brandyol.uz saytidagi ona va chaqaloq uchun har bir xarid umidsizlik emas, quvonch keltirishi. Bola uchun mahsulotlarni onlayn tanlash oson emasligini tushunamiz: biror narsa o&#8217;lchamga mos kelmasligi, tuyg&#8217;u jihatidan yoqmasligi yoki siz tasavvur qilganingizdek chiqmasligi mumkin. Shuning uchun biz qaytarish va almashtirish jarayonini imkon qadar sodda va halol qilishga harakat qilamiz.<\/p>\n<p>Bizning qaytarish siyosatimiz O&#8217;zbekiston Respublikasining &laquo;Iste&#8217;molchilarning huquqlarini himoya qilish to&#8217;g&#8217;risida&raquo;gi Qonuniga va xalqaro e-commerce standartlariga muvofiqdir. Agar shubhalaringiz qolgan bo&#8217;lsa \u2014 bizga qo&#8217;ng&#8217;iroq qiling, hamma narsani shaxsan hal qilamiz.<\/p>\n<\/section>\n<section class=\"bd-policy-section\">\n<h2>2. Qaytarish shartlari<\/h2>\n<ul class=\"bd-policy-list\">\n<li><strong>Muddat:<\/strong> mahsulotni buyurtmani olgan kundan boshlab <strong>14 kalendar kuni<\/strong> ichida qaytarish yoki almashtirish mumkin.<\/li>\n<li><strong>Holati:<\/strong> qaytariladigan mahsulot asl o&#8217;ramida bo&#8217;lishi, ishlatilmagan, tovar ko&#8217;rinishi, yorliqlar, etiketkalar va zavod plombasi saqlangan bo&#8217;lishi kerak.<\/li>\n<li><strong>Chek:<\/strong> chek yoki buyurtmaning elektron tasdig&#8217;i bo&#8217;lishi shart \u2014 busiz biz xaridni aniqlay olmaymiz.<\/li>\n<li><strong>Aksiya mahsulotlari:<\/strong> 30% dan ortiq chegirma bilan yoki maxsus aksiya orqali olingan mahsulotlar almashtirish va qaytarishga olinmaydi, agar aksiya shartlarida boshqacha ko&#8217;rsatilmagan bo&#8217;lsa.<\/li>\n<\/ul>\n<\/section>\n<section class=\"bd-policy-section\">\n<h2>3. Qaytarish tartibi \u2014 bosqichma-bosqich<\/h2>\n<ol class=\"bd-policy-steps\">\n<li><strong>Biz bilan bog&#8217;laning.<\/strong> <a href=\"tel:+998958331110\">+998 (95) 833-11-10<\/a> raqamiga qo&#8217;ng&#8217;iroq qiling yoki Telegramga yozing. Buyurtma raqamini va qaytarish sababini aytib bering.<\/li>\n<li><strong>Kelishish.<\/strong> Bizning menejerimiz qaytarish imkoniyatini tasdiqlaydi va eng yaqin qabul nuqtasini aytadi yoki Toshkent bo&#8217;ylab kuryer tashkil qiladi.<\/li>\n<li><strong>Mahsulotni topshirish.<\/strong> Mahsulotni Mirzo Ulug&#8217;bek yoki Shayxontohur tumanidagi do&#8217;konimizga olib keling yoki kuryerga topshiring. Viloyatlardan \u2014 BTS orqali bizning manzilimizga jo&#8217;nating.<\/li>\n<li><strong>Tekshirish.<\/strong> Biz mahsulotni qaytarish shartlariga muvofiqligini tekshiramiz (1\u20132 ish kuni).<\/li>\n<li><strong>Pulni qaytarish.<\/strong> Pul to&#8217;lov qilingan kartaga 10 ish kuni ichida qaytariladi.<\/li>\n<\/ol>\n<\/section>\n<section class=\"bd-policy-section\">\n<h2>4. Pul mablag&#8217;larini qaytarish<\/h2>\n<ul class=\"bd-policy-list\">\n<li>Qaytarish to&#8217;lov qilingan usul bilan amalga oshiriladi (Uzcard\/Humo\/Visa kartasi, Payme, Click, kuryerga naqd pul).<\/li>\n<li>O&#8217;tkazish muddati \u2014 mahsulot bizning omborimizda olinishi va tekshirilishi momentidan <strong>10 ish kunigacha<\/strong>.<\/li>\n<li>Yetkazib berish qiymati faqat biz xato qilgan holatda qaytariladi (zararlangan, noto&#8217;g&#8217;ri mahsulot, yetkazib berishdagi shikast).<\/li>\n<li>Naqd pul bilan to&#8217;langanda, qaytarish bizning do&#8217;konimizda naqd pul shaklida yoki sizning tanlovingiz bo&#8217;yicha kartaga o&#8217;tkazma orqali amalga oshiriladi.<\/li>\n<\/ul>\n<\/section>\n<section class=\"bd-policy-section\">\n<h2>5. Nimani qaytarish mumkin emas<\/h2>\n<p>O&#8217;zbekiston Respublikasi qonunchiligiga muvofiq, sifatli mahsulotlarning quyidagilari qaytarilmaydi va almashtirilmaydi:<\/p>\n<ul class=\"bd-policy-list\">\n<li>Shaxsiy gigiyena mahsulotlari \u2014 so&#8217;rg&#8217;ichlar, tish chiqaruvchi o&#8217;yinchoqlar, tish cho&#8217;tkalari, paxta tayoqchalari.<\/li>\n<li>Butilkalar, ichimliklar va ovqatlantirish aksessuarlari (o&#8217;rama ochilgandan keyin).<\/li>\n<li>Sut aralashmalari, bo&#8217;tqalar, bolalar ovqati, choylar va boshqa oziq-ovqat mahsulotlari.<\/li>\n<li>Bola va onalar uchun kosmetika va parfyumeriya \u2014 kremlar, shampunlar, losyonlar.<\/li>\n<li>Tagliklar va ho&#8217;l salfetkalar (o&#8217;rama ochilgandan keyin).<\/li>\n<li>Buyurtma bo&#8217;yicha tayyorlangan mahsulotlar (ism to&#8217;qish, shaxsiy gravirovka).<\/li>\n<\/ul>\n<p class=\"bd-policy-note\">\u26a0\ufe0f Agar mahsulotda ishlab chiqarish nuqsoni bo&#8217;lsa \u2014 bu qoida ishlamaydi, biz almashtiramiz yoki pul qaytaramiz.<\/p>\n<\/section>\n<section class=\"bd-policy-section\">\n<h2>6. Zararlangan mahsulotni almashtirish<\/h2>\n<ul class=\"bd-policy-list\">\n<li>Agar siz zavod nuqsoni, komplekt xatosi yoki yetkazib berishdagi shikastni aniqlasangiz \u2014 biz mahsulotni <strong>o&#8217;z hisobimizdan<\/strong> almashtiramiz.<\/li>\n<li>Zararlanganligi bo&#8217;yicha da&#8217;vo muddati \u2014 olinganidan 14 kun. Ishlab chiqaruvchining kafolati bo&#8217;lgan mahsulotlar uchun \u2014 butun kafolat muddati davomida.<\/li>\n<li>Almashtiriladigan mahsulotni yetkazib berish \u2014 bizning hisobimizdan, sizdan bizga va bizdan qaytib sizga.<\/li>\n<li>Agar shunday mahsulot sotuvda bo&#8217;lmasa \u2014 siz to&#8217;liq pul qaytarishni olasiz yoki o&#8217;xshashni tanlaysiz.<\/li>\n<\/ul>\n<\/section>\n<div class=\"bd-policy-contact\">\n<h2>Yordam kerakmi? Biz bilan bog&#8217;laning<\/h2>\n<p>Bizning qo&#8217;llab-quvvatlash jamoamiz 9:00 dan 22:00 gacha 10 daqiqa ichida javob beradi. Har qanday savolni shaxsan hal qilamiz.<\/p>\n<div class=\"bd-policy-contact-grid\">\n    <a href=\"tel:+998958331110\" class=\"bd-policy-contact-btn\"><br \/>\n      <span class=\"bd-policy-contact-icon\">\ud83d\udcde<\/span><br \/>\n      <span><br \/>\n        <strong>Qo&#8217;ng&#8217;iroq qilish<\/strong><br \/>\n        <small>+998 (95) 833-11-10<\/small><br \/>\n      <\/span><br \/>\n    <\/a><br \/>\n    <a href=\"https:\/\/t.me\/kidimart_admin\" class=\"bd-policy-contact-btn\" target=\"_blank\" rel=\"noopener nofollow\"><br \/>\n      <span class=\"bd-policy-contact-icon\">\u2708\ufe0f<\/span><br \/>\n      <span><br \/>\n        <strong>Telegram<\/strong><br \/>\n        <small>@kidimart_admin<\/small><br \/>\n      <\/span><br \/>\n    <\/a><br \/>\n    <a href=\"mailto:info@brandyol.uz\" class=\"bd-policy-contact-btn\"><br \/>\n      <span class=\"bd-policy-contact-icon\">\ud83d\udce7<\/span><br \/>\n      <span><br \/>\n        <strong>Email<\/strong><br \/>\n        <small>info@brandyol.uz<\/small><br \/>\n      <\/span><br \/>\n    <\/a><br \/>\n    <a href=\"https:\/\/yandex.uz\/maps\/org\/kidimart\/124533368767\/\" class=\"bd-policy-contact-btn\" target=\"_blank\" rel=\"noopener nofollow\"><br \/>\n      <span class=\"bd-policy-contact-icon\">\ud83d\udccd<\/span><br \/>\n      <span><br \/>\n        <strong>Do&#8217;kon<\/strong><br \/>\n        <small>Mirzo Ulug&#8217;bek, Buyuk Ipak Yo&#8217;li, 135<\/small><br \/>\n      <\/span><br \/>\n    <\/a>\n  <\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Qo&#8217;rqmasdan xarid qiling \u2014 biz sizning ishonchingizni qadrlaymiz. 14 kun xotirjam qaror uchun, asl mahsulot kafolati, zararlangan bo&#8217;lsa \u2014 bizning hisobimizdan almashtiramiz. \ud83d\udcc5 14 kun Buyurtmani olgan kundan boshlab qaytarish yoki almashtirish uchun \u2705 100% asl Barcha mahsulotlar rasmiy yetkazib beruvchilardan kafolat bilan \ud83d\udcb8 Pul qaytarish Mahsulotni olganimizdan so&#8217;ng 10 ish kunigacha \ud83d\ude9a Zararlanganni almashtirish [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3954","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/pages\/3954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/comments?post=3954"}],"version-history":[{"count":2,"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/pages\/3954\/revisions"}],"predecessor-version":[{"id":8426421935247,"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/pages\/3954\/revisions\/8426421935247"}],"wp:attachment":[{"href":"https:\/\/brandyol.uz\/uz\/wp-json\/wp\/v2\/media?parent=3954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}